Grand Hotel Casino

Grand Hotel Casino Review:

Pros

• Excellent game selection
• Top-notch customer support
• Tight security
• Easy to navigate site

Cons

• Additional steps required for claiming certain bonuses

Games and software

The key to the quality of the games in the Grand Hotel Casino line up is the Microgaming software that drives them. Known all over the online casino world as THE name to beat as far as casino software goes, Microgaming is behind each and every one of Grand Hotel Casino’s 267 stellar titles. That is certainly an impressive line up by any means, and the selection includes a host of progressive jackpot games and more than 70 Flash Games, ensuring a wide range of playing options.

As you can expect every Microgaming release, all the games in the Grand Hotel Casino stable are characterized by stunning graphics, stable game play, and a wealth of innovative features that truly represents the state of the art in casino gaming technology.

Bonuses

The sign up bonus at Grand Hotel Casino gets you $12 absolutely free, and there is no further obligation upon downloading the software and opening a Real Player account. In less than 12 hours, the bonus will be deposited to your account, and you can then use it in any one of the games on offer. Cash-in is just as straightforward, with as little as $100 allowing you to claim the bonus, still without having to purchase anything.

Grand Hotel Casino also offers a 100% match bonus of up to $100, and this is given with your first deposit. This is a fairly standard offer similar to what many other online casinos provide, but a slight annoyance is the need to claim this deposit before 72 hours are up through a promotional page on the site.

Grand Hotel Casino also offers a further $20 free purchase bonus when you fund your account via FirePay or Neteller. Again, you will have to actually claim this bonus (via email this time).

VIP - Loyalty Clubs

The Grand Hotel Casino loyalty program comes in the form of a points system, which deposits $10 into your account every month for every KEY that you earn.

Customer Support and safety

Grand Hotel Casino displays the same level of professionalism and attention to detail in its customer service that it does in all other aspects of its operations. Help is available around the clock through e-mail, toll free phone numbers, and a newly implemented call back system.

Conclusion

We found very little to criticize Grand Hotel Casino about. The casino is definitely a classy operation through and through, and the generous bonuses made it easy to overlook the unnecessarily complicated claiming processes. We wouldn’t hesitate to recommend Grand Hotel Casino to anyone who is looking for a state of the art online casino experience.